Boost success rates on external tokens with PAN retry logic
You can now increase authorization rates when using external network tokens, thanks to our new PAN retry logic.
September 2025
PAN retry logic now supports external tokens
For payments using external network tokens, declined transactions can now automatically retry using the underlying PAN. This unlocks more successful transactions and reduces failed payments.
Higher success rates for your payments
By retrying with PAN, external tokens now achieve higher authorization rates, helping your shoppers complete purchases more reliably.
How to benefit from this feature
All customers using external tokens on the Checkout API have this capability enabled by default. No additional setup is required, but you can consult your Adyen contact for tips to maximize success rates.
Latest updates
- Payment methods
Localized shopper statements now available in Japan
You can now display localized business names on shoppers’ bank statements in Japan, helping reduce confusion and chargebacks.
- Tokenize
Boost success rates on external tokens with PAN retry logic
You can now increase authorization rates when using external network tokens, thanks to our new PAN retry logic.
